Business Admin Apprenticeship
Employer Name: Cardiff University School of Psychology
Location: Cardiff
Vacancy Type: Apprenticeship
Vacancy ID: 45715
Hrs of Work: 35
Vacancy Duration: 12 months
Start Date: 02/09/2019
Closing Date: 30/08/2019
  • Deal with simple and routine enquiries from internal and external customers in a professional manner, following established procedures, referring complex enquiries to relevant staff members, ensuring all relevant facts and information needed is recorded and passed on
  • Undertake a variety of routine administrative duties to support the team and department
  • Update administrative systems with basic information
  • Take an active role in the team supporting team objectives and other team members
  • Cover reception when required
  • To provide support for the organisation and set up of events, open days and public engagement activities
  • Ensure the regular filing and retrieval of correspondence and records
  • Assisting with purchase orders, catering bookings and other basic financial activities
  • Undertake photocopying duties
  • Updating of records using databases, spreadsheets and specialised software
  • To take notes at meetings as and when required.
  • Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
  • Abide by University policies on Health and Safety and Equality and Diversity
  • Ensure standard guidelines and procedures are adhered to
  • To perform work-related tasks to be assessed by the apprenticeship training provider
  • Perform other duties occasionally which are not included above, but which will be consistent with the role
Training Provided

Training provided in the workplace. You will work towards achieving a NVQ Level 2

Preferred Training Provider


Learning Provider Course

Course not specified in list

Desirable Personal Qualities

Essential Criteria:

  • A minimum of 5 GCSEs or equivalent at grade A* to C including Maths and English Knowledge, Skills and Experience
  • Experience of using common office IT packages (e.g. MS Office – Word, Excel and Outlook) Customer Service, Communication and Team Working
  • Ability to communicate effectively and professionally with a wide range of people, both in writing and verbally
  • Ability to clearly record information to pass on to others
  • Ability to work as an effective team member Planning, Analysis and Problem Solving
  • Ability to work efficiently and accurately, and be able to meet deadlines
  • Ability to solve common problems using established procedures and practices Other A willingness to undertake further
Qualification(s) Required

5 GCSE at C or equivalent

Welsh Language Requirements

Welsh Spoken Skills: No
Welsh Written Skills: No

Interview Arrangements

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