Night Receptionist (11pm-7am)
Employer Name: The Mount Rooms
Location: Barry
Vacancy Type: Jobs Growth Wales
Vacancy ID: 42992
Hrs of Work: 32 - Night Shift 11pm to 7am
Vacancy Duration: Six month job
Start Date: 25/02/2019
Closing Date: 24/02/2019
Responsibilities
  • Ensure good communication with all departments throughout the hotel.
  • Handle, follow up and communicate any comments or complaints.
  • Be familiar with and promote hotel facilities and attractions. Assist guests with any requests.
  • Ensure that all tasks are completed on each shift and that a full and thorough handover takes place at the end of the shift.
  • Be fully conversant with handling of reservation enquiries. Be aware of all current offers.
  • Ensure you have a well founded understanding of all Hotel regulations.
  • Tour all areas of the hotel on a regular basis and report irregularities to relevant departments.
  • Ensure all access to the hotel is secure as required by hotel policy and procedure.
  • Perform any related security duties as required overnight.
  • Complete all incident reports and distribute to relevant departments.
  • Record any unusual occurrences or problems arising and take appropriate action.
  • Turn down all function suites to the hotel standards.
  • Ensure that guest/public areas and offices are clean and tidy at all times.
  • Check in late arrivals and check out early departures in line with hotel procedures.
  • Ensure that wake up calls are made promptly.
  • Ensure accuracy of guest bills.
  • Be competent in showing guests around the hotel facilities
  • Report any faulty equipment to the relevant persons.
  • Give assistance to other departments as and when necessary.
  • Carry out any other reasonable requests
Training Provided

Details with the Employer

Preferred Learning Provider

EDUC8 LTD (WBL)

Desirable Personal Qualities
  • Good Communicator
  • Friendly
  • Confident
  • Attention to detail
  • Flexibility
Qualification(s) Required

No Minimum Requirements

Welsh Language Requirements

Welsh Spoken Skills: No
Welsh Written Skills: No

Interview Arrangements

To be arranged by the Employer

Eligibility

Please check that you are eligible to apply for Jobs Growth Wales before applying.

Your application will be refused if you are not eligible.

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