Scanning and Printing Uploading documents to Breathe(HR Portal) and docusign Updating and creating staff and client files. Updating Rotas Ordering Stock Stock Management/count Filing Answering Phone/Taking Messages Monitoring email and social inbox. Scheduling meeting in senior management calendars Creating Starter packs. Ordering Uniform.
We have an exciting opportunity to join our Branch network as a Customer Consultant Apprentice. If you have a passion for providing exceptional customer service, this is a great opportunity to start your career and work in a community & values-based building society. Monmouthshire Building Society will be working with an approved provider to support you study and qualify towards a NVQ level 2 in Customer Service You will be based at our Risca Branch working as part of a supportive established fun team of people, you will be providing excellent customer service face to face to our members, taking ownership of their individual needs. Your role will involve resolving member enquiries through to resolution, you will enjoy delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Calling potential companies to gain new business. Keeping track of calls & leads and following through.
Answering phone calls, taking messages and connecting calls to other departments Advising clients on how to make a purchase of our products, appropriate to their needs Carrying out desk top investigations and following up on clients’ business communications, ordering and billing Queries Using Customer ordering portals to administer and accept orders Placing Customer orders into Business systems (SAP) Placing orders on Manufacturing facilities Booking deliveries into business system (SAP) using packing lists Tracking orders throughout supply chain cycle and expediting where necessary Invoicing Customers and raising Advance Shipping Notifications Preparing various documents through editing and printing Preparing basic CSD based reports and power point slides
Answering queries to tenants and landlords regarding their properties via telephone or e mail Booking Property Viewings Liaising with Contractors and tenants regarding maintenance appointments Typing letters via Word Using of Excel Spreadsheets Supporting Prospective Tenants through application process Preparing paperwork for New Tenants Move in Provide General Support to Lettings Manager
Answering calls and emails from staff and clients, updating job sheet calendar, basic accountancy, HR, updating social media platforms, updating website with new information/services/blogs.
Apprentices will be responsible for supporting individuals with Learning Disabilities and Mental Ilneeses to live a fulfilled life supporting with Daily Living and Emotional needs.
Helping individuals to maintain their independence and promote person centred care. Assisting with personal care needs.
To provide dedicated support to the Partner/Advisers for the day-to-day running of the Practice to include regulatory requirements, marketing, client servicing and IT whilst supporting the Partner/Advisers in the development of the practice.
To assist residents with all personal care. Providing professional care and support to residents as and when required. Assisting with hygienic and wellbeing needs. Helping with physical and mental activities.
To assist residents with all personal care. Providing professional care and support to residents as and when required. Assisting with hygienic and wellbeing needs. Helping with physical and mental activities.
Organise the accounts/accounts email daily to ensure the following takes place: Supplier invoices are filled correctly into the correct month & approved Sub-contract labour invoices are filled correctly & have been approved by contracts Client payment certificates/remittance are filled correctly & approved Any invoice requests have been sent to the bookkeepers to issue back to Envisage Ensuring that the above invoices have then been correctly sent to the client Any queries in the accounts email get resolved correctly & every day ends with no unread messages Process expense requests for approval Liaising with the bookkeepers to ensure that Envisage get issued with their monthly reports no later than the 10th of each month Control all incoming post & ensure it gets dated & issued to the correct person Organise all meetings in the office & book space where required Support contracts with any general ordering that may be required (this can include accommodation for operatives, hire cars, PPE etc) Ensure that all IT/General office equipment is kept up-to date & deal with any technical issues Ensure stationary is kept up-to date & well stocked for the most used items Take control (with support) of the company’s marketing plan, this can include: Identifying good marketing opportunities & events Creating weekly social media posts Creating a monthly newsletter to be issued to clients via social media & a mailing list Creating a mailing list
Your main responsibilities will include; Operating the reception area; Greeting customers and answering enquiries in a polite and courteous manner; Briefing the customers on the rules of play and safety measures in place as well as telling them about the events and creative activities that we have available; Serving customers food and beverages once the appropriate training has been undertaken; Maintaining high standards of health and safety in the playroom, café, toilets and surrounding areas of the centre and undertake several cleaning tasks to ensure that our areas remain spotless. It is essential to learn about all aspects of the business, as they are all important in making the customer experience an excellent one and to ensure that the whole business runs smoothly. Within your role and as you develop through training undertaken, you will be taught about all aspects of the business – for example, cashing up, budgeting, planning activities and events making sure they are costed correctly, ordering stock, filing important documents, making sure the correct forms are ready weekly for the kitchen records and filed correctly, responding to customers queries on the telephone and via emails, note taking, learning to open and close and the run the premises on a day to day basis and being able to plan ahead for the future using the knowledge gained.
Operating the reception area; Greeting customers & answering enquiries in a polite & courteous manner; Briefing customers on the rules of play & safety measures in place as well as telling them about the events & creative activities that we have available; Serving customers food & beverages once the appropriate training has been undertaken; Maintaining high standards of health & safety in the playroom, café, toilets & surrounding areas of the centre & undertake several cleaning tasks to ensure that our areas remain spotless. It is essential to learn about all aspects of the business, as they are all important in making the customer experience an excellent one. Within your role & as you develop through training undertaken as your understanding of the business increases you will be asked to plan regular social media content that is relevant to the business & that will increase engagement & footfall. You will join the company's social media platforms & regularly update & schedule content from an agreed plan of action/works. You will also be part of growing the company's profile on social media & regularly engage, interact & respond to messages when appropriate. You will also use Canva to create posters, Instagram posts, informing customers of events & activities that are happening within Role Play Lane. You will have access to the work email in order to send promotions to customers & will be asked to make regular relevant video content for platforms such as Youtube & TikTok
Support service users with independent living, depending on individual needs. provide support with medication, shopping, personal hygiene, finance etc.
We are looking to recruit an ambitious individual who wishes to start a career in financial services. We are a small firm of independent financial advisers based in Abercynon South Wales, specialising in investment and pension advice. We are a directly regulated by the UK financial services regulator, The Financial Conduct Authority and take pride in managing all technical aspects our business internally. The role will working on a small team at our Abercynon offices providing technical and administrative support. Our training and development program is second to none and undertaking both an apprenticeship and professional qualifications will be a key requirement. Chances are you will be involved in interesting and ‘off the wall’ project, everything from design, analysis and marketing to being part of our 2022 ‘Bog Snorkelling Team’. The role is intended to be progressive. Anyone joining Leabold, no matter what level, is expected to strive towards becoming a senior manager within the business, and we’ve plenty of success in this regard. We are a forward looking business and seek actively to promote those who achieve. The role is full time, 35 hours per week with a starting salary of £8,800+, depending on experience and qualifications. Additional benefits include, 20 days annual leave, employer pension contributions and 3x salary death in service cover.
Main function is the effective operation of the Service Reception to ensure the efficient and profitable loading of the workshop. Attain the highest standards of work within your Department. Booking in work and controlling the loading register. Raising job cards and ensuring the correct information is filled out. Completing the correct details on job card envelope system. To monitor credit control reports for the customer’s status and to ensure work falls within the customer’s agreed credit limit. Monitor completed job cards and pass through to Administration Department ensuring that all job cards are accounted for. Control and monitor factory recalls. Liaise with Workshop Controller/Foreman on workshop loading, work-in- progress and any technical queries. Plan and update service planners and records. Liaise with customers giving information on job completion, new costs and taking names or order number, preferably both. Updating menu pricing boards. Liaise with the Sales Department regarding their requirements and organize effectively sale preparation work. Ensure all telephone calls are dealt with efficiently, politely and to portray a “Good Customer Caring” Company.
• Providing administration support for all HR matters to a high-quality standard and within agreed timescales • Maintaining paperwork and all employee records on our in-house computer systems • Producing basic letters and other HR related correspondence • Providing first line response to all phone queries and provide basic advice where appropriate, in line with policies and procedures. • Supporting people and managers with basic queries on policies and processes. • Assisting with starters paperwork queries, checking paperwork to ensure that starters meet legal requirements and policy requirements and that all documentation is present and completed. • Assisting with the recruitment process including placing adverts, producing recruitment timetables and CV Sifting • Maintaining an awareness of HR best practice at all times. • Providing and promoting HR services. • Maintaining information in a confidential manner, following data protection regulations and ensuring the HR operational team and personnel files and recruitment records are GDPR compliant.
•Meet and greet visitors •Manage the reception desk •Manage phone calls and correspondence (e-mails and incoming and outgoing post and packages) •Keep stock of kitchen and office supplies and place orders with suppliers when necessary •Ensure all meeting rooms are cleared and tidy after each meeting ready for the next meeting •Coordinate travel arrangements, appointments, business trips for management •Assist colleagues and visitors whenever necessary •Support with office activities
•Support the resource team with admin tasks •Track and record the group’s purchases - amounts that have been paid and remain to be paid •Keep supplier contact details up to date •Support with issuing invoices to clients •Be the first point of contact for low level financial queries from employees of the group •Support with administrative duties and escalate financial issues to the financial controller when necessary
We are looking for a reliable, punctual & flexible individual to join our fantastic team at Manorleigh residential care home where We specialise in learning disabilities & mental health for older adults. The position is for a care assistant where you would be required to do evening/weekend/day shifts and also sleep-in shifts. General duties include, daily cleaning & laundry duties, personal care, cooking, attending appointments with residents & advocating, outings, administering medication & general paperwork duties. Experience and qualifications are not compulsory as full training will be given to the right candidate, but we are looking for someone who is enthusiastic about care giving and making a difference in other individuals lives.
Currently recruiting for support workers to support individuals with learning disabilities and challenging behaviour in the Barry Area. Previous experience required but not essential. Required to undergo an Enhanced DBS Check. Full training provided. Day Shifts - 8am - 8pm. Night Shifts 8pm - 8am. Minimum Age - 18.
Undertake tasks in accordance the individual care plans of the residents at the home Perform duties within a care plan in a consistent & effective manner Encourage individual residents to take as much responsibility for their own lives as they can reasonably be expected to do Communicate in ways which facilitate positive outcomes Note & report any changes in the resident’s condition & behaviour Maintain the confidentiality of information regarding residents at all times in accordance with Values in Care Ltd.’s Confidentiality Policy Assist residents in their daily activities as identified in their individual care plans & any activities deemed appropriate for their development & wellbeing Attend all Statutory Training Requirements & Personal Development training activities Promote a positive image of the service & to ensure that the employees conduct, inside & outside work, does not conflict with the professional expectations of Values in Care Assist in providing a positive and fulfilling environment so that residents can strive to develop their full potential whilst accounting for their vulnerability & need for support on an individual basis Support the residents with their daily activities as identified in their individual support plans Support residents on holidays if & when required Promote & maintain good public relations and a good image of matters relating to learning disabilities at all times Ensure that residents are treated with dignity & respect
Undertake tasks in accordance with individual care plans of the residents at the home Perform duties within a care plan in a consistent & effective manner Encourage individual residents to take as much responsibility for their own lives as they can reasonably be expected to do Communicate in ways which facilitate positive outcomes Note & report any changes in the resident’s condition & behaviour Maintain confidentiality of information regarding residents at all times in accordance with Values in Care Ltd.’s Confidentiality Policy Assist residents in daily activities as identified in their individual care plans & any activities deemed appropriate for their development & wellbeing Attend all Statutory Training Requirements & Personal Development training activities Promote a positive image of the service & to ensure that the employee conduct, inside & outside work, does not conflict with the professional expectations of Values in Care Assist in providing a positive & fulfilling environment so that residents can strive to develop their full potential whilst accounting for their vulnerability & need for support on an individual basis Support the residents with their daily activities as identified in their individual support plans Support residents on holidays when required Promote & maintain good public relations and a good image of matters relating to learning disabilities at all times Ensure that residents are treated with dignity & respect
To work individually and as part of a team, supporting the Team Coordinator/Service Manager to ensure the smooth running of the service and to ensure that individuals we support are provided with a safe, caring and stable environment. The post holder will support individuals in reaching their full potential by empowering them to fulfil their personal, social, educational & emotional needs, by providing a high standard of personalised care and support, while respecting the dignity, independence and individuality of each person.
Take a pro-active & innovative approach to supporting people, maximising their potential by enabling them to engage in meaningful activities & opportunities. To enable them to lead a valued & fulfilling life & to maximise their potential; physically, intellectually, emotionally, socially & culturally Support the Manager to assess, plan, implement, monitor & evaluate individuals’ placements & take appropriate action in response to changing need Contribute to the on-going assessment, planning & implementation of behavioural guidelines & skills learning programmes Communicate appropriately with people being supported, taking into account their communication needs Be aware of, & work towards, meeting & evidencing agreed packages of support Be a key worker to designated individuals Ensure people being supported have opportunities to be actively involved in the community Organise & participate with people being supported, in a range of leisure & social activities, including annual holidays When necessary transport the people being supported either by company vehicle or public transport Ensure the health, safety & welfare of people being supported is monitored & maintained whilst ensuring they have opportunities to take planned risks Help people being supported to attain & maintain good standards of hygiene & personal care, providing assistance as appropriate
Take a pro-active & innovative approach to supporting people, maximising their potential by enabling them to engage in meaningful activities & opportunities. To enable them to lead a valued & fulfilling life & to maximise their potential; physically, intellectually, emotionally, socially & culturally Support the Manager to assess, plan, implement, monitor & evaluate individuals’ placements & take appropriate action in response to changing need Contribute to the on-going assessment, planning & implementation of behavioural guidelines & skills learning programmes Communicate appropriately with people being supported, taking into account their communication needs Be aware of, & work towards, meeting & evidencing agreed packages of support Be a key worker to designated individuals Ensure people being supported have opportunities to be actively involved in the community Organise & participate with people being supported, in a range of leisure & social activities, including annual holidays When necessary transport the people being supported either by company vehicle or public transport Ensure the health, safety & welfare of people being supported is monitored & maintained whilst ensuring they have opportunities to take planned risks Help people being supported to attain & maintain good standards of hygiene & personal care, providing assistance as appropriate Be responsible for recording, planning & evaluating support plans & risk assessment
Take a pro-active & innovative approach to supporting people, maximising their potential by enabling them to engage in meaningful activities & opportunities. To enable them to lead a valued & fulfilling life & to maximise their potential; physically, intellectually, emotionally, socially & culturally Support the Manager to assess, plan, implement, monitor & evaluate individuals’ placements & take appropriate action in response to changing need Contribute to the on-going assessment, planning & implementation of behavioural guidelines & skills learning programmes Communicate appropriately with people being supported, taking into account their communication needs Be aware of, & work towards, meeting & evidencing agreed packages of support Be a key worker to designated individuals Ensure people being supported have opportunities to be actively involved in the community Organise & participate with people being supported, in a range of leisure & social activities, including annual holidays When necessary transport the people being supported either by company vehicle or public transport Ensure the health, safety & welfare of people being supported is monitored & maintained whilst ensuring they have opportunities to take planned risks Help people being supported to attain & maintain good standards of hygiene & personal care, providing assistance as appropriate Be responsible for recording, planning and evaluating support plans and risk assessments
Take a pro-active & innovative approach to supporting people, maximising their potential by enabling them to engage in meaningful activities & opportunities. To enable them to lead a valued & fulfilling life & to maximise their potential; physically, intellectually, emotionally, socially & culturally Support the Manager to assess, plan, implement, monitor & evaluate individuals’ placements & take appropriate action in response to changing need Contribute to the on-going assessment, planning & implementation of behavioural guidelines & skills learning programmes Communicate appropriately with people being supported, taking into account their communication needs Be aware of, & work towards, meeting & evidencing agreed packages of support Be a key worker to designated individuals Ensure people being supported have opportunities to be actively involved in the community Organise & participate with people being supported, in a range of leisure & social activities, including annual holidays When necessary transport the people being supported either by company vehicle or public transport Ensure the health, safety & welfare of people being supported is monitored & maintained whilst ensuring they have opportunities to take planned risks Help people being supported to attain & maintain good standards of hygiene & personal care, providing assistance as appropriate Be responsible for recording, planning and evaluating support plans and risk assessments
Take a pro-active & innovative approach to supporting people, maximising their potential by enabling them to engage in meaningful activities & opportunities. To enable them to lead a valued & fulfilling life & to maximise their potential; physically, intellectually, emotionally, socially & culturally Support the Manager to assess, plan, implement, monitor & evaluate individuals’ placements & take appropriate action in response to changing need Contribute to the on-going assessment, planning & implementation of behavioural guidelines & skills learning programmes Communicate appropriately with people being supported, taking into account their communication needs Be aware of, & work towards, meeting & evidencing agreed packages of support Be a key worker to designated individuals Ensure people being supported have opportunities to be actively involved in the community Organise & participate with people being supported, in a range of leisure & social activities, including annual holidays When necessary transport the people being supported either by company vehicle or public transport Ensure the health, safety & welfare of people being supported is monitored & maintained whilst ensuring they have opportunities to take planned risks Help people being supported to attain & maintain good standards of hygiene & personal care, providing assistance as appropriate Be responsible for recording, planning and evaluating support plans and risk assessments
Take a pro-active & innovative approach to supporting people, maximising their potential by enabling them to engage in meaningful activities & opportunities. To enable them to lead a valued & fulfilling life & to maximise their potential; physically, intellectually, emotionally, socially & culturally Support the Manager to assess, plan, implement, monitor & evaluate individuals’ placements & take appropriate action in response to changing need Contribute to the on-going assessment, planning & implementation of behavioural guidelines & skills learning programmes Communicate appropriately with people being supported, taking into account their communication needs Be aware of, & work towards, meeting & evidencing agreed packages of support Be a key worker to designated individuals Ensure people being supported have opportunities to be actively involved in the community Organise & participate with people being supported, in a range of leisure & social activities, including annual holidays When necessary transport the people being supported either by company vehicle or public transport Ensure the health, safety & welfare of people being supported is monitored & maintained whilst ensuring they have opportunities to take planned risks Help people being supported to attain & maintain good standards of hygiene & personal care, providing assistance as appropriate Be responsible for recording, planning and evaluating support plans and risk assessments
Take a pro-active & innovative approach to supporting people, maximising their potential by enabling them to engage in meaningful activities and opportunities. To enable them to lead a valued & fulfilling life & to maximise their potential; physically, intellectually, emotionally, socially & culturally Support the Manager to assess, plan, implement, monitor & evaluate individuals’ placements & take appropriate action in response to changing need Contribute to the on-going assessment, planning & implementation of behavioural guidelines & skills learning programmes Communicate appropriately with people being supported, taking into account their communication needs To be aware of, & work towards, meeting & evidencing agreed packages of support Be a key worker to designated individuals Ensure people being supported have opportunities to be actively involved in the community Organise & participate with people being supported, in a range of leisure & social activities, including annual holidays When necessary transport the people being supported either by company vehicle or public transport • Ensure the health, safety & welfare of people being supported is monitored & maintained whilst ensuring they have opportunities to take planned risks • Help people being supported to attain & maintain good standards of hygiene & personal care, providing assistance as appropriate • Be responsible for recording, planning & evaluating support plans & risk assessments
Main function is the effective operation of the Service Reception to ensure the efficient and profitable loading of the workshop.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially. To contribute to the overall management of the service, supporting the Team Leader within their role.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially. To contribute to the overall management of the service, supporting the Team Leader within their role.
To provide support to service users in their home, to lead a valued and fulfilling life and to maximise the potential capacity of all service users, physically, intellectually, emotionally and socially. To contribute to the overall management of the service, supporting the Team Leader within their role.
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