Digital Skills for Business Apprenticeships Wales
Develop the digital skills businesses need today
Digital technology is transforming the way organisations operate across every sector. From communication and collaboration to data management, marketing and customer service, businesses increasingly rely on employees with strong digital skills to drive productivity and growth.
A Digital Skills for Business apprenticeship helps learners develop practical digital capabilities that can be applied immediately in the workplace. Whether you’re starting your career or looking to enhance your professional skills, this qualification provides a valuable foundation for working in today’s digital economy.
At Educ8 Training, we deliver flexible workplace-based Digital Skills for Business apprenticeships across Wales, helping learners gain nationally recognised qualifications while supporting employers to strengthen their digital capability.
Why study Digital Skills for Business with Educ8 Training?
Our Digital Skills for Business apprenticeship programmes combine practical workplace learning with recognised qualifications, enabling learners to build skills that directly support business performance.
With Educ8 Training, you’ll benefit from:
• Fully funded opportunities available for eligible learners in Wales
• Earn while you learn
• Flexible workplace-based delivery
• Dedicated one-to-one support from experienced trainer coaches
• Blended online and in-person learning
• 24/7 access to online learning resources
• Nationally recognised digital qualifications
• Learning tailored to your role and business needs
• Practical skills that can be implemented immediately in the workplace
As one of Wales’ leading apprenticeship providers, we work with businesses across a range of industries to develop the digital skills needed for modern working environments.
What is a Digital Skills for Business Apprenticeship?
The Digital Skills for Business apprenticeship is designed to help learners build confidence and competence in using digital technologies effectively within a business environment.
The programme develops essential digital skills that support productivity, communication, collaboration and organisational efficiency. Learners gain practical experience using workplace technologies while developing an understanding of how digital tools can improve business performance.
Whether working in administration, customer service, sales, marketing or operational roles, learners can develop digital skills that add value to both their current role and future career opportunities.
What you’ll learn
The Digital Skills for Business apprenticeship covers a range of essential workplace digital skills, including:
• Digital communication and collaboration
• Business productivity software
• Data management and information handling
• Cyber security awareness
• Digital workplace systems and technologies
• Online collaboration tools
• Digital problem-solving
• Cloud-based working practices
• Customer engagement using digital platforms
• Professional digital communication
Learners will develop practical knowledge that can be applied immediately within their organisation, helping them become more effective and digitally confident employees.
Who is this apprenticeship suitable for?
Digital Skills for Business apprenticeships are suitable for:
• Administrative professionals
• Office-based employees
• Customer service teams
• Business support staff
• Marketing and communications professionals
• Learners seeking digital career development
• Employers looking to improve workforce digital capability
The programme supports learners working across a wide range of sectors and industries throughout Wales.
Digital Skills for Business Level 2
The Level 2 apprenticeship is ideal for individuals looking to develop core digital skills for the workplace.
Learners gain a solid understanding of business systems, digital tools and workplace technology, helping them improve efficiency while supporting organisational objectives.
This qualification is suitable for those beginning their digital career journey or employees looking to strengthen their existing skills.
Progress with Digital Skills for Business Level 3
The Level 3 apprenticeship supports learners who are ready to develop more advanced digital knowledge and workplace responsibilities.
The qualification focuses on applying digital solutions within business environments, improving processes and supporting organisational performance through effective use of technology.
Learners will build confidence in managing digital workflows, supporting colleagues and contributing to digital transformation within their organisation.
" The Digital Skills for Business qualifications offer staff the opportunity to enhance their digital skills, and gain a nationally recognised qualification which aligns to the Digital Strategy for Wales. "
What happens after your Digital Skills for Business training
Once you have completed your Digital Skills for Business apprenticeship, you’ll receive your nationally recognised qualification and certificate and be invited to celebrate your achievement at Gradu8, Educ8 Training’s annual graduation ceremony.
The digital skills and workplace experience you gain can support progression into roles with greater responsibility, as well as further learning in areas such as Digital Marketing, Social Media for Business or Digital Learning.
Digital Skills for Business Apprenticeships In Wales FAQS
To be eligible for our fully-funded course, you must be in a relevant role. You can be new to your role, or a current, experienced member of staff already in employment. You must be working in Wales. Contact us for more information on eligibility.
If you are already in employment and are looking to study an apprenticeship, contact us for more information on how to get started. Alternatively you can visit our Aspire 2Be website for more information.
As part of the apprenticeship, you will be required to meet with your trainer coach monthly (approximately 1.5 hours) and engage in learning content and assignments around your schedule. Time can vary from person to person, but in total, you can expect to attribute between 5 and 8 hours per month.
A Digital Skills for Business apprenticeship develops practical workplace digital skills, helping learners use technology effectively to improve productivity, communication and business performance.
The programme is suitable for employees across a wide range of sectors who want to develop their digital skills and gain a recognised qualification while working.
Digital Skills for Business apprenticeships are available at both Level 2 and Level 3, providing progression opportunities based on experience and career goals.
Yes. The apprenticeship is designed to fit around your existing role, combining workplace learning with flexible study and support from a dedicated trainer coach.
Digital skills are valuable across almost every sector, supporting progression in administration, customer service, business support, operations, sales, marketing and management roles.
I am a learner
Start your career and apply for an apprenticeship or up skill in your current role to progress your career.
I am an employer
Businesses need to grow. Learn new skills through our fully funded apprenticeships.
I am a parent
We have lots of apprenticeship vacancies. Your child will earn a wage while studying a qualification.