Customer Service

Customer service is integral to any organisation, where success is directly related to customer satisfaction. Providing excellent service is essential for establishing high customer retention rates and consequently overall business success

About the course

These qualifications can be tailored to individual learner’s and employers' needs - no matter what industry or size of the organisation.

What you'll learn

Educ8’s range of Customer ServiceApprenticeships, from Level 2 -3, will benefit learners at any stage of their career - from those who are just starting in the field to those responsible for an organisation’s overall customer-service strategy.

After you’ve completed your course

The range of Business Customer Service Services we offer mean you will always be able to look towards your next steps and further career progression. You will receive a certificate as proof of your newly gained qualification and will be invited to attend Educ8’s Gradu8 ceremony, where you will get the chance to celebrate your fantastic achievement!

Level: 2

Duration: 18 months

Lessons:

Lifetime Access

Access From Any Computer, Tablet or Mobile

Example job roles: Receptionist, Customer Service Advisor, Events Coordinator, Help Desk Advisors

Download Brochure

Please contact us if you would like to view our marketing material in alternative accessible formats

Level: 3

Duration: 18 months

Lessons:

Lifetime Access

Access From Any Computer, Tablet or Mobile

Example job roles: Customer Service advisor, Customer Account Manager, Customer Service Manager, Business Improvement Officer

Download Brochure

Please contact us if you would like to view our marketing material in alternative accessible formats

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